Shipping

Yes, we offer worldwide shipping using DHL or GLS (GLS only in Denmark). All orders are shipped from our warehouse outside of Copenhagen, Denmark. 

Due to import restrictions, we are currently not able to ship to Russia and Ukraine.

All packages have track and trace. Tracking information will be sent to you in a separate e-mail from DHL or GLS once your order has been dispatched. 

Flexible delivery
If the service is available at the shipping destination the package will have On Demand Delivery (ODD) service included which allows you to:

–  Change delivery to a DHL Service Point
–  Authorize DHL to deliver without a signature
–  Change the shipping address
–  Change the delivery date
–  Have it delivered to a neighbour
–  Hold the delivery for up to 30 days if you are not home

We dispatch all orders within 1-3 business days. 

The shipping time depends on the shipping destination. Check the shipping time for your location below.

Denmark
GLS: 1-2 business days
DHL Express: 1 business day

Europe (Excl. Norway, Switzerland, Greenland, Faroe Islands, Canary Islands)
DHL Economy: 2-4 business days
DHL Express: 1-2 business days

Rest of the world (incl. Norway, Switzerland, Greenland, Faroe Islands, Canary Islands)
DHL Express: 2-3 business days

Please note that some countries, remote cities, or islands may have longer delivery times.

We can’t take responsibility for any delays out of our control, like customs delays, deliveries to remote places, etc. 

We dispatch all packages with track and trace. Tracking information will be sent to you in a separate email from DHL or GLS once your order has been dispatched from our warehouse.

Please also check your spam folder - it might have ended up there.

If DHL is not able to deliver your order they will contact you either by phone or e-mail to schedule a re-delivery or with the information on where to collect the parcel. 

Flexible delivery
If the service is available at the shipping destination the package will have On Demand Delivery (ODD) service included which allows you to:

–  Change delivery to a DHL Service Point
–  Authorize DHL to deliver without a signature
–  Change the shipping address
–  Change the delivery date
–  Have it delivered to a neighbour
–  Hold the delivery for up to 30 days if you are not home

If ODD is available on your order you will receive relevant information on either e-mail or SMS.

The shipping cost depends on the volume and items of the order as well as the shipping method and where you are based.

You can check out the total shipping cost at checkout.

Please be advised that local taxes and/or import duties may be applied and are not included in the shipping cost.